Consumer Alert: Husband, Wife Cannot Share Debit Card Details, Says Court

The Wire reports:

"A 'must-read' for every husband and wife who have an SBI debit card," said a news report in the August issue of Keemat magazine published by the Consumer Guidance Society of India (the country''s oldest consumer protection group), alerting readers to an important court ruling.

Despite the news value of the judgment to 846.7 million debit card holders in the country (up from 818 million just a year ago, according to Reserve Bank figures) most mainstream papers ignored this major court order that every card owning couple should be well aware of.

This pertains to a consumer case which Vandana and her Husband had filed against SBI for the non-reversal of debited amount of 25,000 INR from their bank ATM where the husband withdrew money from his wife's account and the ATM had malfunctioned.

SBI argued in court that since Vandana did not operate the card herself, and had “shared her PIN details” with her husband, the bank was not liable to compensate them for the loss of Rs 25,000. SBI cited its rule that forbids sharing of PIN details. The consumer court accepted this argument.


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